Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. The claim must be made within 3 days counting from when it was delivered.
To be eligible for a refund/exchange/return on a defected item, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Complaints about missing items will be needing an unboxing video of opening the package.

To start such a request, you can contact us at vestidowomen.com